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stolenmetal

Junior Member
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Posts: 7
Reply with quote  #1 
I suspect something is going on with NTM.
Family member originally ordered back in November after 3 months delay, called them up-he complained enough about their guarantee that they gave him several free oz. of silver, canceled the old order and reordered at a lower silver price.  Another 3 month delay (b/c he was now placed in the "back of the line") and no silver.  Called again and complained loudly, shipment was then placed that day.
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tboll

Senior Member
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Posts: 291
Reply with quote  #2 
Good catch.  Judging from the latest stats at the BBB, they do have indications that they are experiencing problems of late and the REVIEWS are definitely skewed towards the negative.
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robertmbeard

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Posts: 81
Reply with quote  #3 
I have purchased only once from NWTM back in the summer of 2012.  It took 96 days to receive my 5 gold 1 oz American Eagles.  I've never ordered from them since.  It's also the main reason I was happy with Bullion Direct until this year, because NWTM made Bullion Direct's 24 day turnaround look rapidly fast by comparison...
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nobody

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Posts: 360
Reply with quote  #4 
Just from experience, please send a letter of demand to their address of service.

This is not the life experience I expected to have at this point of my life.

-n
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igillman

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Posts: 14
Reply with quote  #5 
They may be having staffing issues, their reviews on glassdoor look really bad...
http://www.glassdoor.com/Reviews/Northwest-Territorial-Mint-Reviews-E382399.htm
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nobody

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Posts: 360
Reply with quote  #6 
It's worth remembering that BD's (non officer) employees haven't exactly been staunch defenders of the companies reputation.
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