Northwest Territorial Mint

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stolenmetal

Junior Member
Registered:1439000432
Posts: 7

Posted 1439518002	Reply with quote #1

I suspect something is going on with NTM. Family member originally ordered back in November after 3 months delay, called them up-he complained enough about their guarantee that they gave him several free oz. of silver, canceled the old order and reordered at a lower silver price. Another 3 month delay (b/c he was now placed in the "back of the line") and no silver. Called again and complained loudly, shipment was then placed that day.
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tboll

Senior Member
Registered:1435865119
Posts: 291

Posted 1439519485 · Edited	Reply with quote #2

Good catch. Judging from the latest stats at the BBB, they do have indications that they are experiencing problems of late and the REVIEWS are definitely skewed towards the negative.
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robertmbeard

Member
Registered:1438225737
Posts: 81

Posted 1439521555	Reply with quote #3

I have purchased only once from NWTM back in the summer of 2012. It took 96 days to receive my 5 gold 1 oz American Eagles. I've never ordered from them since. It's also the main reason I was happy with Bullion Direct until this year, because NWTM made Bullion Direct's 24 day turnaround look rapidly fast by comparison...
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nobody

Senior Member
Registered:1436444663
Posts: 360

Posted 1439522960	Reply with quote #4

Just from experience, please send a letter of demand to their address of service. This is not the life experience I expected to have at this point of my life. -n
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igillman

Junior Member
Registered:1437703021
Posts: 13

Posted 1439578821	Reply with quote #5

They may be having staffing issues, their reviews on glassdoor look really bad... http://www.glassdoor.com/Reviews/Northwest-Territorial-Mint-Reviews-E382399.htm
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nobody

Senior Member
Registered:1436444663
Posts: 360

Posted 1439836198	Reply with quote #6

It's worth remembering that BD's (non officer) employees haven't exactly been staunch defenders of the companies reputation.
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