[For news on NWT Mint, see http://about.ag/NWTMint.htm]
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bull123

Senior Member
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Posts: 217
Reply with quote  #16 
JG, out of respect for your great work, we can just agree to disagree ...

i would say this though ...

if 100 people were considering metals ... and 100 people read the BBB's comments on NWT

not one single person out of the 100 would order from NWT

just my two cents[crazy]
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tboll

Senior Member
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Posts: 299
Reply with quote  #17 
JG, has NWT always had an 8-10 week delivery cycle or is this something recent?  If it's always been this way, why has NWT logged 190 complaints this year but only 42 in the previous 2 years (based on 232 complaints over 3 years)?  

disclaimer... I've never dealt with NWT so I have no personal experience with them.  There are a couple of shipping time data points for NWT reported in the shipping time forum:
http://forums.bulliondealerdata.com/post/northwest-territorial-mint-7541365?pid=1288297147
For folks that are looking for fast delivery/turnover time, NWT might not be the right vendor for them.
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JG

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Posts: 991
Reply with quote  #18 
Quote:
Originally Posted by tboll
JG, has NWT always had an 8-10 week delivery cycle or is this something recent?  If it's always been this way, why has NWT logged 190 complaints this year but only 42 in the previous 2 years (based on 232 complaints over 3 years)?


They always have. It is their business model. Let's say they have 10 different products they mint. This week, they say "OK, we have orders for 1,282 5oz Stagecoach silver bars. We'll mint 1,300 of those this week." Then, anyone who ordered those will get them. Next week, they make the 10oz Stagecoach bars, and the process repeats.

Back in 2008, the State of Washington went after them due to complaints, but allowed them to continue their business, under certain conditions (e.g. that they mention they shipping time in their terms, if they do not meet the shipping date they have 1 chance at a 30-day delay but customers can liquidate their order at spot; if they do not meet the 30-day delay they have to offer the choice of spot or money back).

As for the increase in BBB complaints, it may be a self-fulfilling prophecy. Someone doesn't realize it is going to take 8-10 weeks, they get antsy, they wonder if all is well with the company, they check out the BBB, and sure enough HUNDREDS of complaints! So they realize something is wrong, and file their complaint right away.

Another factor may be if in forums people discuss it, it may get more attention, and people might be more likely to complain.

I'm hoping people will link to my page at http://about.ag/NWTMint.htm, do that as more and more people search for "NWT scam" and the like, they get to my page first. Then, if I do detect issues, it will be a lot easier for people to find.

Of course, with the $38M judgment, it's hard to say what will happen. It may well be that they appeal the judgment.



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